Xmails says that the emails have been sent, but my subscribers did not receive any email, why?
Posted by Freeeee Free on 27 November 2018 10:12 PM

There are many factors responsible for inbox deliverability and if you are missing any of them then chances are very high that your emails will get delivered in spam or does not deliver at all.
So, if you want to get maximum inbox deliverability then make sure that

  1. You are not sending emails to the purchased list as people on that list don’t have any engagement with you and so ISPs like Yahoo, Gmail, Hotmail makes it difficult for your emails to reach inbox – Double/Confirmed Opt-in lists gets the best deliverability
  2. The Content of your email has low spam score that could be managed by avoiding words that raises spam triggers
  3. Your sender domain (sender email ID) is not blacklisted on any major blacklists
  4. You list has fake/old/stale/invalid email IDs that directly affects your sender domain’s reputation and then doesn’t let your emails delivered in spam
  5. You are maintaining least possible unsubscribes and complaint rates and higher opening and click rates so ISPs can trust you and let your emails land in inbox without any difficulties
  6. Your subscribers are happy and motivated to hear from you and they add your sender domain in their contacts so all your emails land in their emails

There could be more recommendations but if you will follow these ones then chances of getting your emails delivered in inbox will drastically increase.

Still, if you face the same issue, kindly raise a ticket on our support desk, our technical experts will check and get it resolved for you.


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